Celebrating the people behind British small businesses
 

How to retain your best people

 

SMEs acutely understand the importance of retaining their best talent. But without having large pots to dip into for handsome pay rises, how can they hold onto employees that may be tempted to look elsewhere? According to Brett Hill, managing director at The Health Insurance Group, there is plenty that …

How Social Media can be an Effective Recruitment Tool for SMEs

 

Despite more than 83% of businesses naming talent acquisition as the number one priority in their organisation last year, a staggering 91% of organisations in the UK have had difficulties hiring employees over the past 12 months.   Around 69% of SMEs think that large employers monopolise the best talent, and that they are …

Give the Best Employee Feedback with These Top Tips

 

By Christine Macdonald All employees require feedback. Whether they’re doing a great job or are becoming difficult to work with, feedback can have a dramatic effect on the way employees work. However, the way in which you offer feedback is crucial. Giving feedback is a task that every manager has to …

Integrated marketing works: here’s the proof

 

London-based inbound marketing, PR and video agency TopLine Comms took its own advice and implemented a carefully planned integrated marketing strategy last year. It turned out pretty well. In fact, the company even opened an international office. With its Cape Town office, TopLine is now also a PR agency in South …

Britain’s SMEs reveal their most profitable marketing tactics

 

Marketing tactics for SMEs are constantly evolving and as we enter the new year, it is a good time to review the most successful profit-making techniques. The following infographic from Display Wizard uses data from over 10,000 UK SMEs to reveal the most profitable marketing tactics in 2015, useful information …

death of the office

Is the death of the office nigh?

 

The office is a perennial. For decades, men and women have got up, got dressed and wound their ways into the workplace for a solid day’s graft. But with great leaps in technology, we’ve found ourselves in a situation where we can work effectively from pretty much anywhere we have …

How to thrive as a local SME

 

The use of aggressive sales tactics has always been a major bugbear with genuine business owners who prefer to build customer loyalty through fair pricing of their products. Taking liberties with customers by charging extortionate amounts of money for the work they do is not a sure-fire way to help …

Playing well with others: coworking space versus the traditional office

 

Gone, or at least numbered, are the days of the stuffy office, where you sat in the same cubicle and saw the same people day in, day out. More and more people are now choosing to use coworking spaces, aka offices where several different companies or freelancers might work at …

Is internet downtime crippling your small business?

 

If your internet goes down, taking email, VoIP phone systems, mobile card payment machines, cloud hosted services and many more essential systems with it, your small business can be severely disrupted and likely suffer loss of income. The Small Business Heroes HQ is no stranger to this issue which is …