Celebrating the people behind British small businesses
 
Admiration over window display in the shopping mall

5 Simple Ways to Turn Window Admirers into Customers

 

It can be frustrating when potential customers take a good, long look through your shop window to see what your shop is selling, before leaving without coming in. Sometimes their decision is out of your control, but other times there may be some subtle factors that your window admirers are …

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4 Strategies for Seasonal Business Success

 

By Rob Straathof, CEO at Liberis If your business is rammed busy some months and silent during others, there are plenty of clever ways to make the most of opportunities all year round. From managing your busy periods more effectively, to diversifying your business in quiet times, here are four …

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Four Advantages of Hiring International Staff

 

Many small businesses in Britain have the capability to hire international staff, yet so few take advantage of the opportunity. Of course, there are plenty of benefits to hiring domestic staff, but today I hope to inspire you to at least consider international employee relocation. Searching for employees overseas and …

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Why it’s critical to understand your team’s underlying culture

 

By Mario Moussa and Derek Newberry We all know that team culture matters.  The highest performing groups tend to be distinguished not just by what they accomplish, but who they are.  But the information on what type of culture to have is contradictory. Some emphasise the benefits of flat teams …

Shelves with boxes, folders and green plant

How to Create a More Organised Business

 

Are you finding it difficult to keep organised and deliver a high standard of service to your customers? If so, it’s important to take the necessary steps required to rectify this problem. Below are some effective ways you can build a more organised business and deliver a more professional customer …

Stress concept

5 simple exercises to help you de-stress

 

Many people tell us that there is no such thing as a ‘quick fix’ or if there is, it is either very bad for you, a total rip-off, or both.  This, however, does not negate the fact that there are times when we simply don’t have enough time in the …

Customer relationship management process

Why CRM makes sense for small business owners

 

As a small business owner CRM (Customer Relationship Management) software has a lot to offer you. It helps you to maintain positive relationships with customers at relatively low-cost. The solutions it offers streamline processes and data with no effort from your side. Through these features, CRM technology will make your …

hiring or recruitment

How to hire great talent – advertising and interview tips

 

By Al Taylor, CEO of tootle.co.uk  Finding and hiring the right people is absolutely critical to growing a successful small business. So what are the best ways to go about building a killer team around you? Referral A great place to start is ‘referral’ – i.e. asking people in your network …

Employee relaxing in a yoga position

How to create a fit and healthy workforce

 

When it comes to workplace well-being, one of the areas often overlooked is exercise. Topics such as stress, nutrition, and posture are covered in wellness workshops and cause employees to sit up (straight, with knees bent at a 90-degree angle) and take an interest in their health. Lilli Hender from …

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Controlling Business Risk: The Importance of Good Governance

 

In a modern age of free trade and globalisation, it’s more important than ever for companies of all sizes to follow best practice when it comes to corporate governance. Far from being the domain of large-scale and multinational corporations, SMEs, start-ups and entrepreneurs should be aware of the importance of …