Celebrating the people behind British small businesses
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Just how much is cash costing SMEs?


By Hetal Patel, Marketing Director at First Data Processing payments is far from the highlight of running a business – but without payments there would be no business. The way we transact is constantly changing – Apple Pay, cash, card, bitcoin, contactless are just some of the methods available today. …

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Which alternative finance method is best for your business – an infographic


56% of SMEs are unfamiliar with the different forms of alternative finance available to them. For this reason Choice Loans created this infographic to inform small businesses and help them decide which type of alternative finance method is best for them. View Interactive Version (via Choice Loans).

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Affordable employee perks for creating a happy and productive workplace


The importance of employee perks is overlooked by businesses of all sizes. Sure, you’re paying your employees for the work they do, but you need to think beyond the basics when it comes to morale, motivation and general happiness in the workplace. Very few people would choose to work in …

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Follow the leader: succession in a family business


Succession is one of the most worrying issues facing any company and its leader, whether it’s an international conglomerate, a medium-sized national business or a small local shop. Without clear succession plans, investors get nervous, employees feel ill at ease and the local shop owner has sleepless nights wondering what …


Top Tips for Customer Retention


Smart businesses will know that the true value of success lies in retaining customers. As Lee Resources found in their customer retention survey, attracting a new customer costs five times as much as keeping an existing one, so it makes clear business sense that you should be investing in customer …

Choose your way

When is it time to pivot?


By Al Taylor, CEO of tootle.co.uk Launching a tech business, especially if it is a new concept, is a journey into the unknown. Most founders write a business plan that identifies the problem they are trying to solve and have assumptions on who customers are, how to find them, the …

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Giving back whilst getting ahead


A Brighton based digital marketing agency is leading the way when it comes to ethical business practises by continuously giving back to local projects and charities. This year they have gone a step further and partnered with google to provide a free marketing workshop for charities; but how do you …

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How SMEs can use big data to make smarter decisions


The world of decision-making, along with the data sources and technologies that support it, is evolving rapidly. Data analytics is key to this and yet many SMEs have found themselves excluded from advanced analytics due to lack of skills and budget.  Ed Thewlis from The DataShed looks at how platforms …


Why employee appreciation is important (and how to get it right)


What are the perks of working for your company? Perhaps you offer a great pension; a few additional holidays and exciting career prospects. But what if the basics weren’t covered? When the tough gets going and you’re all in the office until late night, will your hard working staff ever …