Celebrating the people behind British small businesses
 
Save money and meet your CSR goals

How your SME can save money and achieve your CSR goals

 

Phil Foster, CEO of Love Energy Savings, suggests some steps you can take to meet your corporate social responsibility goals while saving money on your energy bills. The economy is improving, but that doesn’t mean your business can suddenly afford to throw money around in a frivolous way. It’s vital that companies …

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Goodbye Greensleeves: the power of on-hold marketing

 

Time spent on hold by customers is a largely unrecognised problem among UK businesses. Mark Williamson, Sales and Marketing Director at PH Media Group, explains how on-hold marketing can create new opportunities for exploiting the underused medium of the telephone. The amount of time customers spend on hold during calls …

Top 5 tactics cold callers use to speak to a decision maker

 

Compiled by Callum Booth from Made by Chameleon Cold callers will try anything to get through to a decision maker. From asking for Dave to pretending they’re Google, here are some of the worst.   “This isn’t a sales call”   “I am calling from Google” – really, it’s just a small marketing …

Planning to make your first business video?

Calling all video virgins!

 

So you want to make a video to promote your business. But how do you go about it? Jemma Caldwell, founder of Tanami, discusses the best ways to begin. Losing one’s video virginity should not be considered lightly. You shouldn’t give it up to just anyone; you need to know …

Serviced office

Why a serviced office is the answer to your business prayers

 

Do you think serviced offices are not for your business? Jess Baker begs you to reconsider. Serviced offices are significantly gaining popularity and new developments are constantly cropping up in big cities all over the world. While they’re generally more expensive than traditional office spaces, they can certainly be beneficial. The …

Seven types of customers we see each day

 

By Gareth Jeffery, operations manager at alldayPA The Hulk We all know this type of person. THEY’RE THE ONE WHO SPEAKS WITH A BROKEN CAPS LOCK. It’s amazing how quickly they can do this to your good mood:   The Holier Than Thou Remember, they’re the ones doing YOU a favour …

Who needs a studio when you’ve got a storage unit? Saturday Sewing Sessions

 

From its early beginnings above a pub in Chelsea, to the beautifully decorated studio space you see today, ‘Saturday Sewing Sessions’ teaches more than the art of sewing. Business owner Arianna Cadwallader is passionate about millinery and dressmaking and has inspired students to enjoy the creative process. Students can look …

4 reasons why customers don’t trust your website

 

We’ve all had that “get me out of here” moment when browsing online. It could have been because you landed on a website where the content looked shady or because you visited an online store and their security credentials didn’t look legit. Whatever it was, the outcome was the same: …

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Will your business survive if you go offline?

 

By Andy Hollingworth, Director of SOHO, SME & Corporate, TalkTalk Business In the not too distant past, if your office closed, so did your business; today the same principle also applies to your network and the internet. For many small businesses, being online not only helps level the playing field …

 
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