Celebrating the people behind British small businesses
 
Stress concept

How to Recognise and Deal with Workplace Stress

 

Last year, over 11 million working days were lost due to stress, depression, or anxiety. There are numerous reasons across all industries for this figure, but common causes are lack of managerial support, bullying and too much responsibility placed upon employees. Employers, meanwhile, have a duty to take care of …

New company

Start-up success: 5 tips for keeping your team motivated

 

By Rebecca Kelly, CEO and founder, Venuescanner Launching and running a start-up is a complete rollercoaster, but it’s also the most rewarding of experiences. However, it’s only made possible by the team around you which it is why it is fundamental to get the right people on board from the …

Woman Holding Invoice

Why Net 30 Payment Terms Are (Probably) Bad for Your Business

 

When small business owners or freelancers create invoices, they normally use one of the most common payment terms: Net 30. Net 30 has become the standard in the business world for many important reasons. However, that does not mean that it is perfect for all businesses, and in fact it …

Sad stressed woman sitting inside box hiding from bad economy

How Should You Manage Poor Employee Performance?

 

Employee engagement, performance and productivity will always be pressing HR concerns. As managers, we are constantly striving to get the best out of our workforce, to inspire them to improve and to provide them with all the necessary elements to perform well. However, what happens when you notice an employee …

Call centre agents talking on the headset in the office

Why Human Interaction is Crucial for your Customers

 

By Richard LeCount, USB Makers If you weren’t already aware of the impact that great customer service can have on your business, then you’re about to face the facts. A recent study has found that 87% of people are more likely to stay loyal and increase business with companies who …

filming an event  with a video camera

Making Videos that Sell: A Guide for Small Businesses

 

By Brad Sanzenbacher, Senior Manager, Wrike Video is critical for online marketing. According to Video Brewery, having a video on a web page increases conversions by 80%, and including video in an email campaign increases click-through rates by 200-300%. If you’re a small business owner, it can help you differentiate …

Motivated successful business team

Creating Staff Incentives for Small Businesses

 

Offering staff something extra along with their paycheck each month can have a huge impact on motivation and performance at work. While offering a quarterly bonus is a draw for many employees, there are other personal touches which can make a difference to those looking to get something more out …

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How Small Businesses Can Start a Franchise

 

Big businesses can make a lot of money from franchising, but what about a small business? Of course, there’s no doubt that launching a franchise requires a great deal of time and money for any business — and it’s an investment which shouldn’t be taken lightly. It will require you …